I just ordered the cheapest Surface Pro option - why I (probably) won't regret it (2024)

I just ordered the cheapest Surface Pro option - why I (probably) won't regret it (1)

Microsoft and its partner OEMs announced their long-awaited lineup of PCs powered by the new Qualcomm Snapdragon X processors this week. This generation is an absolute game-changer in the history of PCs, with the potential to increase battery life on mobile devices by 60%-100% over comparable Intel CPUs, while also ratcheting up performance. And, as a major bonus, this should all happen without generating the heat that makes it uncomfortable to use a laptop on your lap.

MacBooks powered by Apple's own M-series processors have already proven what a dramatic difference the shift to an ARM architecture can make. Although it's too early to say whether these new Copilot+ PCs can truly outrun the competition from Cupertino, there's no question that they'll make it an exciting race.

Also: Microsoft's Surface Pro and Laptop are the ultimate 'AI PCs', and I'm worried for Apple

So, when the preorder window for the new Surface Pro models opened this week, I had my credit card at the ready. After I studied all the options, I did something I'd never done before: I placed my order for the absolute minimum configuration.

Before I made my final decision, I ran through a four-question checklist. Your answers (and thus your decision) might differ from mine, so allow me to explain how I got to my final choice.

How much hardware do I need?

Manufacturers usually offer a minimum configuration for a new PC model in order to brag about a low, low starting price. Historically, they hit that number by cutting corners in every spec that matters, resulting in an unsatisfactory experience on Day 1.

In this case, though, the entry-level specs are more than acceptable. The model I chose has16GB of RAM and 256GB of NVMe storage. I won't run VMs on this machine, so 16GB should be more than adequate. As for storage, I just checked my well-used Surface Pro X and discovered that I'm using only 143GB of its 1TB storage capacity, so 256GB will satisfy my requirements. Additionally, the storage should be easily upgradeable if I change my mind, thanks to the form factor that modern Surface devices use.

Unlike previous generations of cheap PCs, this series has only two processor options, and even the lesser of the two is likely to be an excellent performer.

Also:Windows 11 FAQ: ZDNET's upgrade guide and everything else you need to know

The basic model has an LED screen instead of an OLED display. I intend to use the PC as a lightweight secondary device away from my desktop, both in the living room and on road trips. That LED display should be fine for my purposes.

Will Windows on Arm work for me?

This one's easy. I've been using a first-generation Surface Pro X (purchased used on eBay) for nearly three years, and it's been an excellent traveling machine. There are plenty of native 64-bit ARM-compiled apps for the device (including Google Chrome, WhatsApp, and Spotify), and the only compatibility issues I've had with it have involved drivers.

Also:Every Copilot+ PC Microsoft just announced to take on Apple's M3 MacBooks

My Surface Pro X wouldn't work with a VPN app that I tried to use in Europe (which required a special network driver), and I've encountered a few other oddball devices that fail because their driver packages are compiled for x86 and won't work in the ARM environment. Thankfully, none of these devices are mission-critical for me, and the VPN issue was easy to work around by switching to a different provider.

If you or your organization require a specific device or service that doesn't work with an ARM-powered device, that might be a dealbreaker, but my experience says I have nothing to worry about.

Do I need any extras?

As mentioned above, I can keep the Type Cover and Surface Pen from my current Surface Pro X, so I don't need to buy new ones. The new Flex Keyboard, which offers the option to work as an external Bluetooth keyboard when detached, sounds cool but costs $350 or more. So, I'll pass.

The Microsoft Complete extended warranty, on the other hand, is available for half-price as part of the preorder program. It covers manufacturing defects and accidental damage from dropping the device, spilling liquids on it, or cracking the screen. I normally don't pay for that option, but at $109.50 for three years of coverage, I couldn't say no.

Also:3 AI features coming to Copilot+ PCs that I wish were on my MacBook

Is the price fair?

I'm still shaking my head in disbelief (the good kind) at the final price tag I am paying for this machine.

The base configuration comes in four colors. The Sapphire, Dune, and Black options look very slick, but they come only in configurations with 512GB of storage and start at $1,200. The Platinum model offers a 256GB option for $1,000. I will take the $200 in savings.

Oh, and I qualify for a $100 discount available through employer programs, to customers who are in the military, and to students and teachers. On top of that, my American Express Business Cash card will give me a $175 rebate if I spend over $1,000 at the Microsoft Store before June 30. (My purchase qualifies, because the device and warranty together add up to $1009.49; sales tax adds another $73.19, for a total of $1082.68.)

Also: I demoed every new AI feature coming to Copilot+ PCs, and I'm nearly sold on the hype

Finally, the preorder program offers an enhanced trade-in, which means I can turn in my Surface Pro X (but keep the Type Cover) and get a $510 credit.

I am swapping a three-year-old ARM device for a sleek new one that should be worlds faster, with a three-year warranty, and after sales tax and all those credits, my out-of-pocket cost will be $398. That's pretty hard to resist.

Will I regret this purchase? I don't think so. In fact, the only thing I'm likely to miss is the collection of stickers on the back of my current Surface Pro X. Oh well, time to start fresh.

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I just ordered the cheapest Surface Pro option - why I (probably) won't regret it (2024)

FAQs

Why is Surface Pro so slow? ›

First check if you are expecting too much from your device. Then close any apps you don't need, run updates, and check your disk space. However make sure to scan for malware and use Resource Monitor to identify any problems. If nothing works, you can try restoring or resetting your slow Surface Pro.

How to reset surface pro laptop? ›

Reset your Surface
  1. Swipe in from the right edge of the screen and tap Settings. ...
  2. Select Change PC settings > Update and recovery > Recovery.
  3. Under Remove everything and reinstall Windows, select Get Started.
  4. Select Next, and choose either Just remove my files or Fully clean the drive. ...
  5. Select Reset.

How do I reset my Microsoft Surface password? ›

After you've entered an incorrect password:
  1. Select the Reset password link on the sign-in screen. If you use a PIN instead, see PIN sign-in issues. ...
  2. Answer your security questions.
  3. Enter a new password.
  4. Sign in as usual with a new password.

Is the Surface Pro 9 a laptop or tablet? ›

Work, stream and play—Surface Pro 9 has the flexibility of a tablet with the performance of a laptop—all in one.

What are the disadvantages of a Microsoft Surface? ›

Cons: expensive, keyboard should be included, no USB-A port, no microSD card slot, no headphone jack, average battery life, Microsoft SQ3 and Windows on ARM still not good enough.

How do I make my Surface go faster? ›

What to do if Surface is running slower
  1. Select Start > Settings > System > Power & battery. Open Power & battery settings.
  2. For Power mode, select Better performance or Best performance.

How to do a soft reset on Surface Pro? ›

To perform a soft reset on your Surface device, follow these steps:
  1. Press and hold the power button on your device for 30 seconds.
  2. Release the power button, then wait for 10 seconds.
  3. Press the power button again to turn on your Surface device.
Aug 8, 2023

How long does it take to factory reset a Surface laptop? ›

This option will reset your Surface to factory settings. It could take up to an hour, but it makes it hard to recover files. If you choose Keep my files, your Surface will reinstall Windows, but keep the files on your device.

How do I reset my Surface Pro without touchscreen? ›

  1. Press and hold the Volume Up and Power buttons at the same time until the screen turns off, then release both buttons—this should take about 15 seconds. ...
  2. After you release the buttons, wait 10 seconds.
  3. Press and release the Power button to turn your Surface back on.
Feb 13, 2023

Can you factory reset a Surface without password? ›

✏️However, if you have forgotten your login credentials, you must perform a Microsoft Surface factory reset without password or recovery key using the login screen and USB Recovery option. ✏️Since the factory reset erases all data and settings, opting for data backup is critical to protect your files before proceeding.

How to unlock a Surface pro? ›

1. What do I do if I forget my Surface password?
  1. On the sign-in screen, click the Power icon and choose"Restart" while pressing the Shift key.
  2. After your Surface restarts, it will display the "Choose an option" screen.
  3. Click"Troubleshoot" > Choose "Reset Password" to launch the password reset wizard.

How to get recovery key for Surface pro? ›

In your Microsoft account: Open a web browser on another device. Go to https://account.microsoft.com/devices/recoverykey to find your recovery key. Tip: You can sign into your Microsoft account on any device with internet access, such as a smartphone.

Is a Surface Pro basically a laptop? ›

Surface Pro: These are Microsoft's flagship 2-in-1 devices, merging a tablet and laptop. They have detachable keyboards and work with the Surface Pen stylus, making them great for creative types who need some power and versatility.

What is the price of Surface Pro? ›

Microsoft Surface Pro 7+ 256GB 11th Gen i7 16GB RAM 12.3-inch Touchscreen, 15 Hr Battery With Type cover. ₨ 292,800.00. ₨ 262,800.00.

What brand laptop is a Surface Pro? ›

On September 22, 2021, Microsoft announced the Surface Pro 8, the Surface Duo 2 and the Surface Laptop Studio.

Why is my Surface Pro screen lagging? ›

Perform a reset

Reboot your Surface Pro to refresh the system and potentially fix screen issues by selecting Start > Power > Restart. If this reset doesn't work, you can force your device to shut down by pressing and holding the Power button for about 20 seconds.

Why is my Windows Pro so slow? ›

Having many apps, programs, web browsers, and so on open at once can slow down your PC. Having a lot of browser tabs open at once can also slow it down quite a bit. If this is happening, close any apps, browser tabs, etc., that you don't need and see if that helps speed up your PC.

Why are Microsoft services so slow? ›

There are multiple factors that can cause Office 365 slow performance. The reasons can be issues on a client's computer (hardware and software), network or internet connection issues, and issues on Microsoft's side (software updates, issues in a datacenter).

How to do a hard refresh on Surface Pro? ›

Quick hard refresh can be done by using the following shortcut keys:
  1. Hold the Ctrl key and click the Refresh button.
  2. Or, hold the Ctrl key and press the F5 key.

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