You Think You've Been Scammed. Now What? (2024)

STOP CONTACT WITH THE SCAMMER. Hang up the phone. Do not reply to emails, messages, or letters that the scammer sends. Do not make any more payments to the scammer. Beware of additional scammers who may contact you claiming they can help you get your lost money back.

SECURE YOUR FINANCES.

CHECK YOUR COMPUTER. If your computer was accessed or otherwise affected by a scam, check to make sure that your anti-virus is up-to-date and running and that your system is free of malware and keylogging software. You may also need to seek the help of a computer repair company. Consider utilizing the Better Business Bureau’s website to find a reputable company.

CHANGE YOUR ACCOUNT PASSWORDS. Update your bank, credit card, social media, and email account passwords to try to limit further unauthorized access. Make sure to ​choose strong passwordswhen changing account passwords.

REPORT THE SCAM. Reporting helps protect others. While agencies can’t always track down perpetrators of crimes against scammers, they can utilize the information gathered to record patterns of abuse which may lead to action being taken against a company or industry.

Report your issue to the following agencies based on the nature of the scam:

  • Local Law Enforcement: Consumers are encouraged to report scams to their local police department or sheriff’s office, especially if you lost money or property or had your identity compromised.
  • Federal Trade Commission: Contact the Federal Trade Commission (FTC) at 1-877-FTC-HELP (1-877-382-4357) or use the Online Complaint Assistant to report various types of fraud, including counterfeit checks, lottery or sweepstakes scams, and more.
  • Identitytheft.gov: If someone is using your personal information to open new accounts, make purchases, or get a tax refund, report it at www.identitytheft.gov. This federal government site will also help you create your Identity Theft Report and a personal recovery plan based on your situation. Questions can be directed to 877-ID THEFT.
  • Tennessee Division of Consumer Affairs: Scam complaints can be reported to the Tennessee Division of Consumer Affairs (or a similar state consumer protection agency in your state). Consumers can also file a complaint with Consumer Affairs if they have a dispute with a business regarding a transaction.
  • Better Business Bureau (BBB): Reporting to the BBB Scam Tracker can help others become aware of scams that may be circulating in your local area.
You Think You've Been Scammed. Now What? (2024)

FAQs

You Think You've Been Scammed. Now What? ›

Consider filing a complaint with the Federal Trade Commission. If you've been a victim of fraud, identity theft, or deceptive business practices, you can report them to the Federal Trade Commission.

What to do when you realize you've been scammed? ›

Article: 6 Steps to Take after Discovering Fraud
  1. Don't pay any more money. ...
  2. Collect all the pertinent information and documents. ...
  3. Protect your identity and accounts. ...
  4. Report the fraud to authorities. ...
  5. Check your insurance coverage, and other financial recovery steps.

Is there any way to get money back after being scammed? ›

There is no such thing as getting a refund from a scam. If you were able to do this then scammer wouldn't be scamming people. If you used your credit or debit card to make an online purchase through a secure checkout and you didn't receive the item then you can file a chargeback with your bank.

What to do if I think I've been scammed? ›

If you spot a scam or have been scammed, report it and get help. Don't be embarrassed about reporting a scam. Because the scammers are cunning and clever there's no shame in being deceived. By reporting it, you'll make it more difficult for them to deceive others.

Do banks refund scammed money? ›

If you've transferred money to someone because of a scam

This type of scam is known as an 'authorised push payment'. Your bank or building society should reimburse you if it's registered with the Lending Standards Board under their Contingent Reimbursem*nt Model Code (CRM Code).

How to forgive yourself after being scammed? ›

Here are some tips for forgiving yourself after being scammed: Accept your emotions and begin the healing process. Reach out for support from friends and family. Take care of yourself by eating right, getting enough sleep, and exercising. Monitor and change your thinking.

How do you deal with the guilt of being scammed? ›

Letting your family, friends and colleagues know you've experienced a scam should be the first step in coping with the event,” Campbell says. “They're likely not going to judge you because once they hear your story, chances are they'll be focused on your wellbeing and how to support you moving forward.”

What information does a scammer need to access my bank account? ›

The easiest way to become a victim of a bank scam is to share your banking info — e.g., account numbers, PIN codes, social security number — with someone you don't know well and trust. If someone asks for sensitive banking details, proceed with caution.

Can you dispute a transaction if you got scammed? ›

You can dispute credit card charges with your issuer for three reasons under the Fair Credit Billing Act: Someone else used your card without permission. Say a fraudster charged a big-screen TV to your card. You could dispute that payment as an unauthorized purchase.

How do I get my life back after being scammed? ›

Here are some suggestions:
  1. Accept the emotions. Take another look at that list above. ...
  2. Find your best supportive family members and friends. ...
  3. Self care. ...
  4. Monitor and change your thinking. ...
  5. Ask for help when you need it. ...
  6. Listen and empathize without judgment. ...
  7. Don't say…
  8. Remind them this does not mean they are stupid.

Who should I contact if I have been scammed? ›

If you suspect a scam, there are a few important steps you should take right away. Contact your local police or sheriff's office to report the scam. Contact your state attorney general.

How do you protect yourself if you think you have been scammed? ›

You think a scammer has stolen your personal information

Complete a report through ReportCyber. Make yourself a harder target: Secure your social media and other personal accounts, such as your email. Change the passwords to any other accounts you think the scammer may have accessed, or to which they now have access.

What information does a scammer need? ›

Scammers can steal your identity by obtaining your personal financial information online, at the door or over the phone. What they want are account numbers, passwords, Social Security numbers, and other confidential information that they can use to loot your checking account or run up bills on your credit cards.

What to do after you've been scammed? ›

You Think You've Been Scammed. Now What?
  1. STOP CONTACT WITH THE SCAMMER. Hang up the phone. ...
  2. SECURE YOUR FINANCES.
  3. CHECK YOUR COMPUTER. ...
  4. CHANGE YOUR ACCOUNT PASSWORDS. ...
  5. REPORT THE SCAM.

How do I recover my money from a scammer? ›

Recovering money sent to a scammer can be challenging, but here are some steps you can take: Contact your bank or payment provider:Report the scam to your bank or payment provider as soon as possible. Provide them with details of the transaction, including the date, amount, and the recipient's information.

How do I reverse money after being scammed? ›

Contact the company or bank that issued the credit card or debit card. Tell them it was a fraudulent charge. Ask them to reverse the transaction and give you your money back.

How do you feel safe after being scammed? ›

Here are some suggestions:
  1. Accept the emotions. Take another look at that list above. ...
  2. Find your best supportive family members and friends. ...
  3. Self care. ...
  4. Monitor and change your thinking. ...
  5. Ask for help when you need it. ...
  6. Listen and empathize without judgment. ...
  7. Don't say…
  8. Remind them this does not mean they are stupid.

How to track down someone who scammed you? ›

Explore Online Footprints: The digital age leaves traces, and the scammer's online activity can be a valuable source of leads. Utilize social media platforms to search for the scammer's name or usernames. Look for any profiles or accounts that match details they provided you with.

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