Microsoft Teams Phone Solution | Teams-Certified Devices (2024)

FAQs

What is a Microsoft Teams certified device? ›

The Microsoft Teams Devices Certification Program ensures certified devices meet a high standard, with higher performance targets and quality metrics across the entire Teams experience (audio, video, user interface).

The peripherals certification program ensures USB peripherals (such as headsets, speakerphones, webcams, and monitors) offer rich audio or video quality. Certified devices work (plug & play) with no extra configuration required, and offer call control with Microsoft Teams and Skype for Business.

This certification ensures devices have hit a quality and performance bar and can work with no extra configuration and are plug-and-play. To get certified for Microsoft Teams, device providers must test and submit their device to the Microsoft Teams certification program.

A common cause of Microsoft Teams not working is incompatibility with your device's operating system. If you can't update to the latest iOS version, you can try installing an older version as a workaround. On your computer, install an old version of iTunes, then install Microsoft Teams.

For users with the Microsoft 365 Business Basic license, an "add-on" license, either Microsoft 365 Phone System or Microsoft Teams Phone Standard, is necessary for calling to external numbers.

Logitech - Zone Wireless and Zone Wired headsets are designed for busy workspaces and are certified for Microsoft Teams. Launch or join a Teams meeting with a single touch. Both deliver premium audio and reliable call clarity. In addition, Zone Wired meets Microsoft's premium microphone for open office requirement.

Use your headset in a Teams call or meeting

Press the Answer/End call button. Press and hold the Answer/End call button on your headset. Press the Microsoft Teams button to open the Teams window.

That's what makes Microsoft Certification so valuable. It demonstrates that you're proficient in the specific, real-world skills associated with recognized industry roles. It verifies that you know how to apply technical knowledge to solve today's business challenges.

What is the meaning of Microsoft Certified? ›

Earning a Microsoft Certification is globally recognized evidence of real world skills. A Microsoft Certification showcases your commitment to keeping pace with rapidly changing technology and positions you for increased skills, efficiency, and earning potential in your professional roles.

Many people find Microsoft Certification exams difficult for a few reasons. The exams require a good understanding of cloud services, security, networking, and specific Azure technologies.

You can download it from the App Store (iOS) or Google Play Store (Android). Open the app and add your account by selecting the "+" or "Add account" button. You'll typically need to scan a QR code or enter a secret key provided by the service you're trying to authenticate with (e.g., your data gateway).

Teams Phone users can click a name in their address book, and place Teams calls to that person. To place and receive calls, Teams Phone users can use their mobile devices, a headset with a laptop or PC, or one of many IP phones that work with Teams.

If you're having sync issues in Teams, a banner appears at the top of the app containing a Refresh link. Click the link to restart your app; you should be fully synced once everything is up and running again.

The Microsoft Certified Trainer status is an annual membership program for professionals who train Microsoft customers on our company's technologies.

Sight is certified as a Teams peripheral for Rally Bar and Rally Bar Mini. See explanations of view modes and features above. Note: In-room participants can enable Sight with Rally or Rally Plus by selecting “Sight” perspective as the active camera.